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LogikSuite - Privacy and personal information protection policy

Last update: October 20, 2020

1. Confidentiality: our commitment to your data

The confidentiality and protection of your personal data are elements of great importance to LogikSuite ("we", "our", "our"). This Policy explains how we treat the personal information of our customers, their employees and the information that we collect among other things on our website https://www.logiksuite.com/ (the “website”). The following content also describes our information management practices and confirms our commitment to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as the Quebec laws currently in force.

 

2. Application of the PrivacyPrivacy

Policy ThePolicy provides users of our website (www.logiksuite.com), our mobile application and the services provided by LogikSuite with information about how LogikSuite collects, uses and communicates personal informations. By using our services, you consent to the collection and retention of information collected about you and any other persons whose information is uploaded into our software (employees, candidates) as provided in this Policy.

 

3. Limitation of application of the privacy policy

Our site may contain hyperlinks to sites operated by third parties. We are not responsible for the privacy practices or policies of such websites, and this policy does not apply to them.

4. Information Collected

LogikSuite is human resources management software and is used by our clients to scan, organize and manage personal information about employees in their company including their names, contact details, payroll, benefits, time off and more. The choice of the types of personal information that can be downloaded into our software is validated by our customers according to their needs. We only collect or use the personal information of our clients' employees to provide the services agreed to with our clients.

  1. Non-confidential information
    Our website is designed to automatically collect information that can automatically identify website visitors, the device and operating system used, and the IP address using cookies or "cookies". . The technical information collected is used for internal purposes by our team. Our site and our mobile application collect certain information on the visits made and the requests requested. This information is used to improve our website, design products and for marketing purposes. This information may also be transmitted to third parties, but does not contain any personal information and cannot be used to collect this type of information.

Please note that wemay use the services of third parties to serve our advertisements on other websites. These advertising companies may use cookies to collect information (web pages you visit, advertising behavior) when you visit our website, and use the information thus obtained to display advertisements tailored to your interests on our website. or other third party websites.

  1. Personal information
  1. LogikSuite will collect and use other personal information when:
  • you subscribe to our services (payment information for example);
  • you request a free demo: weuse this information to communicate with you and facilitate the meeting;
  • you ask to be added to our mailing lists to receive information on our offers;
  • you fill out a form;
  • you enter a raffle or other promotion;
  • you submit your opinion in an online survey;
  • you use our services and applications in general.
  • you communicate with us; we may ask you for certain information in order to respond to your request.

  1. In each of the above cases, we will normally ask you to provide your name, email address, telephone number, information on your preferences for our product, and any other similar personal information. Occasionally, we will ask you to provide additional information in order to enable us to provide you with access to and use of certain information, documents and services. In the case of product newsletters or direct or electronic mailing lists, you will be able to unsubscribe at any time. We keep personal information for as long as necessary for the reasons we had in the first place to collect it or as required by law. The retention period for personal information varies depending on the products or services you have purchased and the nature of such personal information.

 

5. How LogikSuite Obtains Your Consent

LogikSuite obtains your consent to the collection, use and disclosure of personal information in order to provide you with products and services when you provide personal information for these purposes. We generally assume that you have given your consent implicitly when you use certain products or services. This is particularly the case when you use our website and / or application and / or software. However, we collect personal information about you only with your consent. Depending on the situation and the more or less sensitive nature of the information communicated, you have several means of giving us your consent.

  • Collection of information
    When you actively consent to the collection of personal information, we consider your consent to be explicit. You always decide to provide us with your personal information. However, your decision not to provide
    the personal information we request from you could limit the services we are able to offer you and make it more difficult for us to advise you. If we are unable to respond to your query based on the information you have provided to us, we may ask you for additional information in order to determine other ways to help you. Your refusal to provide us with certain information could prevent us from fulfilling our commitments to you and, in some cases, from providing you with a product or service.
  • Password management
    In addition, we ask you to provide information when you log in from our website, where we will ask you to submit your required LogikSuite identification and password to us to access the platform. You are responsible for protecting its confidentiality. If you allow someone else to access our Website and our software using your username and password, we will assume that you are the person who has access to our Website and platform and you will be held responsible for any action taken on your behalf. By using our Website and software, you accept responsibility for all activity carried out on your behalf. You release LogikSuite from all liability with regard to actions taken by a third party to whom you have given permission to access our Website and our platform.
  • Disabling cookies
    You can refuse or disable cookies, if your browser allows it. To do this, consult the configuration options of your browser. However, in such a case, you may have difficulty in browsing our site or in using certain features of it.
  • Opt-Out Option
    We maintain an opt-out standard for communications with you about our products and services and other products or services that may be of interest to you, in accordance with Canada's Anti-Spam Law (CASL). In addition, you can check Unsubscribe in each of our communications with you by email. Please note that it may take up to 10 working days for your request to be processed and applied. If you decide to no longer receive certain communications, LogikSuite must nevertheless continue to communicate with you in order to provide you with the products and services that you have requested from us. You can also end your subscription to our services at 31 days or more at any time or according to the criteria stipulated in your contract.

 

6. Use of personal information

LogikSuite uses your personal information only for very specific purposes. Personal information transmitted when you use our application such as your name, postal code, e-mail address or telephone number will be kept confidential and used to facilitate your customer relations with LogikSuite and to inform you of special offers, updates. update or new LogikSuite products and services or offers from third parties that are considered interesting.

In certain portions of our website and application, you are invited to provide information that will allow us, among other things, to:

  • verify whether you are eligible for access and use of certain information, documents and services offered from our website or application;
  • improve the usability of our site;
  • assist you with technical or customer service questions or problems;
  • follow up after your visit;
  • support your customer relations with LogikSuite.

LogikSuite may combine personal information collected by its website or application with data provided by third parties in order to offer you products and services that it believes should be of interest to you. If LogikSuite obtains information from third parties other than public sources, it asks these third parties to confirm that they have your consent to release your information for use by LogikSuite. In some cases, we may be required to disclose your personal information to third parties for other reasons, for example in the event of a dissolution requiring the sale of part or all of the business or its assets (including our customer list with your personal information), or if disclosure of the information is permitted or required by law (for example, in the case of legal proceedings or government investigations).

 

7. Method of protecting your personal information

Technical, physical and administrative means are in place to ensure the protection of your information. Here are some examples:

We will use technical protection mechanisms such as data encryption systems (256bits or better) using the SSL (Secure Socket Layer) protocol, network monitoring software and firewalls. to ensure that your personal information is protected against unauthorized access, disclosure and inappropriate modification or misuse.

Among the other protection devices we use, we should mention that access to our servers is also protected, that an automatic computer backup is carried out every 24 hours and that we have a redundancy system.

 

8. Access to your personal information

You have the right to consult and verify as you see fit all the information that we keep about you. If you would like to accessthe information you have providedus and make changes totowith respect to your online account, log into your account to review and correct the information you have provided.. If you need help accessing or correcting other information, contact us at support@logiksuite.com.

 

9. Modification of this policy

LogikSuite reserves the right to modify this policy at any time and at its sole discretion. Any such modification will take effect as soon as it is posted on our Website, without further formalities. It is your responsibility to regularly review this policy and its modifications.